How to Troubleshoot Your PLC: 10 Pro Tips
Unfortunately, troubleshooting a PLC that won’t communicate effectively with other devices can be challenging, time-consuming, and costly. So where should you start and what steps should you follow?
We have extensive experience diagnosing and repairing automated equipment across a range of industries in addition to air pollution control equipment. Our engineers and technicians are skilled at troubleshooting both simple and complex control system issues, machine failures, and process disruptions. We work on virtually all makes and models of PLCs, HMIs, O/Is, SCADA, drives (VFDs), motors, sensors, actuators, and more.

If you have industrial controls, we can help you get back up and running quickly, safely, and economically.
Remote Support – Remotely, we can troubleshoot and program PLCs, view and control your HMI, assist in complex electrical issues, and support field technicians.
Field Services – Our capabilities include troubleshooting systems, whether the problem lies with the PLC program, system wiring, instrumentation, VFDs or any other control system component.
Emergency On-site Troubleshooting – We routinely troubleshoot and program systems on site with responsive, nationwide service. Call 713-999-1193 for emergency response.
Support Services – To help optimize control system performance, predict future issues before they occur, improve Overall Equipment Effectiveness (OEE) and reduce maintenance costs.
Our experienced field team is fully trained and equipped to diagnose, repair, maintain and/or upgrade all types of industrial control systems.
Our team combines advanced expertise in industrial control systems with broad mechanical field experience. We’re a single-source service partner unaffiliated with any certain major manufacturer or brand, so we’re capable of understanding the “big picture” at your facility and can offer you the optimal solution for your equipment and needs.
Facilities Engineering Manager, Fortune 100 Auto Manufacturer (and PolSys Service Agreement customer)
When it comes to thermal oxidizers, scrubbers, and other types of air pollution control equipment, we are uniquely qualified to handle virtually any type of electronic control failure, repair, or concern. No one in the industry has more experience with control systems for these types of systems.
The more robust your control system, the more efficient and reliable your system’s performance will be. The right control system is also key to faster troubleshooting – repairs can often be made in minutes, not hours.

Control systems for Regenerative Thermal Oxidizers (RTOs) are our specialty. An RTO’s control system oversees key operations such as poppet valve switching, temperature, retention times, and much more. If your RTO’s control system is not set up properly – or if it has been improperly adjusted to correct for another issue – it can cause reliability, safety, and compliance issues.
A major chemical manufacturer operating 24/7 faced frequent shutdowns due to a failing legacy control system on their Regenerative Thermal Oxidizer (RTO). These disruptions led to costly permit violations and production losses. To address these critical issues, we delivered a fast, customized control system upgrade that significantly improved reliability, compliance, and overall operational efficiency.
A global Fortune 100 automotive manufacturer faced major operational challenges due to outdated PLC and HMI hardware in their 4 Regenerative Thermal Oxidizers (RTOs). These legacy systems not only risked future manufacturer support but also contributed to unplanned downtime and inefficiencies. Read how our turnkey control system upgrade delivered robust, reliable performance—minimizing downtime, improving responsiveness, and streamlining operations.
This expert article — written by us and featured in Process Heating magazine — highlights five common but often overlooked issues with industrial control systems on air pollution control equipment. Drawing from real-world experience that includes a case study, it explains why these “hidden” problems can lead to costly downtime or compliance risks—and why an upgrade may be the smartest next step.
For maximum system reliability and production uptime, choose a Rapid Response Service Agreement. Plans include inspections, technical support, and emergency call-outs with guaranteed response times. If you’re operating at or near capacity, these site-specific agreements can pay for themselves many times over in increased system reliability, safety & compliance.
Unfortunately, troubleshooting a PLC that won’t communicate effectively with other devices can be challenging, time-consuming, and costly. So where should you start and what steps should you follow?
Even "minor" control system issues—like clogged filters, loose connections, etc.—can shut down production. Our Sr. Controls Engineer describes five “easy-to-miss issues” that he often finds.
We provide responsive, nationwide coverage for our services, including the metropolitan areas of Houston, Dallas, Chicago, Detroit, Milwaukee, Minneapolis, and The Northeast.
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