Control System Troubleshooting & Repairs

Expert troubleshooting and repairs of all makes & models of industrial control systems – including PLCs, HMIs, VFDs, hydraulics, motors, temperature controllers, and more. We can assist remotely, schedule a visit, or make an on-site emergency call-out.

Take Control of Your Automated Equipment

We have extensive experience diagnosing and repairing automated equipment across a range of industries in addition to air pollution control equipment. Our engineers and technicians are skilled at troubleshooting both simple and complex control system issues, machine failures, and process disruptions. We work on virtually all makes and models of PLCs, HMIs, O/Is, SCADA, drives (VFDs), motors, sensors, actuators, and more.

  • Hardware Programming & Repairs
  • Software & Configuration Services
  • System Testing and Commissioning
  • Control Panel Redesign, Engineering & Fabrication
  • Preventative & Predictive Maintenance
  • Cybersecurity-related Services
  • Upgrades & Retrofits
A technician troubleshooting a control panel

If you have industrial controls, we can help you get back up and running quickly, safely, and economically.

 

Remote Support – Remotely, we can troubleshoot and program PLCs, view and control your HMI, assist in complex electrical issues, and support field technicians.

Field Services – Our capabilities include troubleshooting systems, whether the problem lies with the PLC program, system wiring, instrumentation, VFDs or any other control system component.

Emergency On-site Troubleshooting – We routinely troubleshoot and program systems on site with responsive, nationwide service. Call 713-999-1193 for emergency response.

Support Services – To help optimize control system performance, predict future issues before they occur, improve Overall Equipment Effectiveness (OEE) and reduce maintenance costs.

What Types of Equipment Do We Service?

  • Drives (VFDs)
  • HMIs & O/Is
  • PLCs
  • PCBs
  • CNCs
  • SCADA Systems
  • Hydraulics
  • Motor Controls
  • Sensors & Actuators
  • Temperature Controllers
  • Many more – even rare brands and machines

Popular Brands We Routinely Repair:

  • Allen-Bradley
  • Siemens
  • Schneider
  • ABB
  • Danfoss
  • GE Fanuc
  • Mitsubishi
  • Wonderware
  • Ignition SCADA systems
  • Industrial (ethernet switches and gateways)
Control panel after upgrade

Industrial Control System Services & Solutions

Our experienced field team is fully trained and equipped to diagnose, repair, maintain and/or upgrade all types of industrial control systems.

We provide expert, on-site PLC (Programmable Logic Controller) services, including repairing faulty PLC units, replacing damaged I/O modules, and reprogramming malfunctioning units. We also repair and replace HMI touchscreen interfaces and display panels, communication devices, data acquisition hardware, and local control computers. We service Variable Frequency Drives (VFDs), servo drives, and soft starters. We also repair and calibrate industrial sensors (e.g., temperature, pressure, flow, etc.) and actuators (e.g., valves, motors, etc.)
We provide Control Logic Recovery and Reinstallation for PLC crashes; Firmware Updates for PLCs, HMIs, and other devices; Communication Network Troubleshooting (e.g., ethernet/IP, Modbus, Profibus, etc.) and Repair; and SCADA & HMI Troubleshooting and Repair – including fixing software issues, corrupted files or misconfigurations in control interfaces.
Using system diagnostics, our teams can identify problems in control loops, feedback systems and process automation. We also offer Loop Tuning (adjusting PID control parameters to stabilize your processes), and System Recommissioning.
Turnkey Panel Redesign, Engineering, and Fabrication services that enhance performance, safety, and compliance. From modernizing outdated systems to custom-engineering new solutions, our team delivers precision-built panels tailored to your operational needs—on time and within budget.
We offer a variety of preventative and predictive maintenance packages to pre-emptively detect potential system failures. Packages feature Routine Health Checks, Thermal Imaging, Vibration Analysis, and Backup & Disaster Recovery.
Help protect your industrial control system (ICS) environment from cyberthreats with control system hardening (patching vulnerabilities in legacy ICS systems), network segmentation and firewall setup services. Restore services after an attack on control infrastructure with our incident recovery services.
Did you know that many popular legacy control systems are no longer supported by the manufacturer? If you have an outdated system, upgrading is inevitable. Regardless, the more robust your equipment’s control system, the more efficient and reliable its performance will be. Learn more about our control system upgrades.

Control Service Upgrades

We can make honest, unbiased recommendations to improve aging systems and/or offer a free quote on a control system upgrade. If your control system is becoming obsolete, we can recommend an optimal replacement. Our experience includes on-site modification of control panels as well as custom-designed/build replacement systems.

What Sets Our Control Services Apart?

Our team combines advanced expertise in industrial control systems with broad mechanical field experience. We’re a single-source service partner unaffiliated with any certain major manufacturer or brand, so we’re capable of understanding the “big picture” at your facility and can offer you the optimal solution for your equipment and needs.

PolSys expert working on a control system upgrade
As an independent service company (not an Original Equipment Manufacturer, or “OEM”), we offer you:

  • Quick Response Times
  • Unbiased Recommendations
  • Flexible Service Options
  • Cost-Effective, Long-Lasting Solutions
  • Comprehensive Solutions tailored to your specific needs

“Thank you and your team for the effort and results of our project – GREAT JOB!!”

Facilities Engineering Manager, Fortune 100 Auto Manufacturer (and PolSys Service Agreement customer)

Industrial Controls for Air Pollution Control Equipment

When it comes to thermal oxidizers, scrubbers, and other types of air pollution control equipment, we are uniquely qualified to handle virtually any type of electronic control failure, repair, or concern. No one in the industry has more experience with control systems for these types of systems.

The more robust your control system, the more efficient and reliable your system’s performance will be. The right control system is also key to faster troubleshooting – repairs can often be made in minutes, not hours.

RTO with a control panel

 

Control systems for Regenerative Thermal Oxidizers (RTOs) are our specialty. An RTO’s control system oversees key operations such as poppet valve switching, temperature, retention times, and much more. If your RTO’s control system is not set up properly – or if it has been improperly adjusted to correct for another issue – it can cause reliability, safety, and compliance issues.

Related Controls Case Studies

Control System Upgrade Ends RTO Shutdowns for Chemical Plant

A major chemical manufacturer operating 24/7 faced frequent shutdowns due to a failing legacy control system on their Regenerative Thermal Oxidizer (RTO). These disruptions led to costly permit violations and production losses. To address these critical issues, we delivered a fast, customized control system upgrade that significantly improved reliability, compliance, and overall operational efficiency.

RTO Control System Upgrades for Fortune 100 Auto Manufacturer

A global Fortune 100 automotive manufacturer faced major operational challenges due to outdated PLC and HMI hardware in their 4 Regenerative Thermal Oxidizers (RTOs). These legacy systems not only risked future manufacturer support but also contributed to unplanned downtime and inefficiencies. Read how our turnkey control system upgrade delivered robust, reliable performance—minimizing downtime, improving responsiveness, and streamlining operations.

Process Heating Article: Do You Have Control Issues?

This expert article — written by us and featured in Process Heating magazine — highlights five common but often overlooked issues with industrial control systems on air pollution control equipment. Drawing from real-world experience that includes a case study, it explains why these “hidden” problems can lead to costly downtime or compliance risks—and why an upgrade may be the smartest next step.

Service Agreements: “Insure” your System Against Unplanned Downtime

For maximum system reliability and production uptime, choose a Rapid Response Service Agreement. Plans include inspections, technical support, and emergency call-outs with guaranteed response times. If you’re operating at or near capacity, these site-specific agreements can pay for themselves many times over in increased system reliability, safety & compliance.

Related Articles

How to Troubleshoot Your PLC: 10 Pro Tips

Unfortunately, troubleshooting a PLC that won’t communicate effectively with other devices can be challenging, time-consuming, and costly. So where should you start and what steps should you follow?

Control Systems: Small Issues That Cause Big Problems

Even "minor" control system issues—like clogged filters, loose connections, etc.—can shut down production. Our Sr. Controls Engineer describes five “easy-to-miss issues” that he often finds.

24/7 Nationwide Service

We provide responsive, nationwide coverage for our services, including the metropolitan areas of Houston, Dallas, Chicago, Detroit, Milwaukee, Minneapolis, and The Northeast.

Map of the US