Troubleshooting (On-site & Remote)

Call us for around-the-clock troubleshooting for your RTO, thermal oxidizer, scrubber, burners and gas trains, HMIs, PLCs, and other gas-fired equipment.

When Every Minute Counts, Count on PolSys.

Lost time means lost productivity when systems fail. That’s why we offer 24/7 nationwide troubleshooting for mission-critical industrial systems, including air pollution control equipment, burners, gas trains, industrial control systems, and other gas-fired equipment.

Techs inspecting equipment

We can offer remote assistance, schedule a visit, or make an on-site emergency call-out.

 

Whether it’s a minor fault or a major system failure, our expert technicians are ready to step in.

Our team has decades of hands-on experience servicing a wide variety of air pollution control, burners, and other industrial systems. We can quickly identify the root cause of the issue and recommend efficient and compliant solutions that minimize downtime and maintain safety. We provide remote support, scheduled service visits, and emergency on-site call-outs—whatever it takes to get you back online fast.

From temperature control issues to flame failure alarms—if it’s causing problems, we’ve seen it, solved it, and know how to fix it.

Fast response. Reliable support. Nationwide coverage.

Don’t wait for problems to escalate. Reach out now and talk to an expert technician who can help—day or night. Call us, schedule a visit, or request an emergency call-out today.

“I want to tell you how much I appreciate the work your tech put into getting our RTO running… He came out late at night, was very helpful and honest, and the unit has run right ever since!”

Operation Lead, National Processing Plant

Avoid Downtime & Stay in Compliance with Regular Inspections

Improve your system’s reliability with our detailed inspections of your industrial equipment. Each inspection includes a detailed report featuring an executive summary that outlines your system’s overall condition. Critical action items and maintenance recommendations are clearly prioritized and supported with photographic documentation.

Since we’re not a manufacturer of equipment, we’re 100% impartial. Our agnostic, third-party inspections give you an honest assessment of your system’s condition and provide unbiased recommendations for any repairs or improvements.

Technicians conducting an inspection
NOTE: If your facility operates under a regulatory permit, regular external and internal system inspections are mandatory. When air pollution control equipment stops working, the plant is out of compliance, and production must stop – with every minute of downtime impacting your bottom line. Regular system inspections are one of the best ways to prevent this.

 

Schedule an Inspection

“Insure” Your System Against Unplanned Downtime

For maximum system reliability and production uptime, choose a Rapid Response Service Agreement. Plans include inspections, technical support, and emergency call-outs with guaranteed response times.

PolSys emergency services trailer

Need Remote Monitoring or Predictive Maintenance?

Save time and costs with a customized remote monitoring or predictive maintenance package. We can also upgrade your equipment’s control system to boost uptime and streamline troubleshooting.

Automation expert working on equipment programming

What Types of Equipment Does PolSys Troubleshoot?

We’re experienced with virtually all makes and models of:

  • Regenerative Thermal Oxidizers (RTOs)
  • Direct-Fired Thermal Oxidizers & Enclosed Flares
  • Catalytic Oxidizers
  • Recuperative Thermal Oxidizers
  • Wet Scrubbers
  • Burners / Gas Trains (including mandatory annual NFPA-compliant safety inspections)
  • Many other Types of Air Pollution Control Equipment & Gas-Fired Equipment (e.g., Ovens)
  • Automation Equipment & Control Systems, including HMIs and PLCs

Schedule an impartial inspection by calling us at 713-999-1100, completing our contact form, or emailing [email protected].

Is an OEM the Best Choice for Aftermarket Services?

Relying on the original OEM to service your systems can make sense during the warranty period, but what about after that? When you hire PolSys Services as a third-party service provider you enjoy cost efficiency, unbiased recommendations, faster response times, broader technical expertise, and more value-added service. You get the biggest bang for every “service” buck!

Related Case Studies

RTO Upgrade Restores Performance for Engine Manufacturer

When a Fortune 100 engine manufacturing facility in the Southwest brought in PolSys for routine RTO and Zeolite Concentrator training, our field engineer uncovered critical system failures—including a plugged pressure transmitter and degraded components—that had gone unnoticed for months. This case study reveals how expert insight prevented costly downtime and restored regulatory compliance.

24/7 Nationwide Service

We provide responsive, nationwide coverage for our services, including the metropolitan areas of Houston, Dallas, Chicago, Detroit, Milwaukee, Minneapolis, and The Northeast.

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